How to file a claim

Notify us as soon as you are aware of anything that may result in a claim!

All new claims start with a phone call, email or filling out our online claim form. Anyone on our staff can help you file a claim.

Our business hours are 7am - 5pm PST, Monday - Friday. You can reach us at 855.493.8368 or claims@theeventhelper.com.

Please note that the policy states that no insured will, except at that insured's own cost, voluntarily make a payment, assume any obligation, or incur any expense other than for first aid without the insurance company's consent.

Check your email

Our representative will email you our simple claim form or you can fill it out any time on our site.

The claim form is just the basics. Please hold on to any details or additional evidence to give directly to the adjuster assigned to the claim.

Review and file claim

We will electronically file your claim with the insurance carrier once we receive your claim information.

We will automatically attach your insurance documents to the claim; you do not need to send them to us.

Get assigned to an adjuster

Under most circumstances, you will be assigned a Claims Adjuster within five business days.

The Adjuster will contact the insured on the policy within five days via mail, or email. This letter will include your Adjuster's contact information and instructions for reaching him or her.

Claim resolution

Your Adjuster will work with you and the insurance carrier to make sure the claim is resolved.

Once you receive your Adjuster's contact information, please contact him or her with any questions or concerns regarding your claim.

What is a deductible?

In an insurance policy, the deductible is the amount of expense that must be paid out of pocket before an insurer will pay any claims.

Do all of your policies have the same insurance carrier?

No, we use a couple of different carriers for our event insurance policies. The options you select during the application process will determine your insurance carrier.

Lloyds of London Claims

If your policy is underwritten by Lloyds of London, you can file your claim directly with Beazley. However, following our process will ensure your claim gets to the correct department faster.

Beazley Group
30 Batterson Park Road
Farmington, CT 06032